Dictionary
High-Value Item
What a high-value item is in moving and why special declaration, documentation or handling may be required.
One Language
Shared language, structured information and common definitions that help the same move mean the same thing across customers, sales, operations, crews and technology.
Dictionary
Claim
What a moving claim is and why documentation, timing and contract terms matter when loss or damage is reported.
Dictionary
Full Value Protection
What full value protection means and how the carrier's repair, replacement or settlement obligation generally works.
Dictionary
Released Value
What released value means as a basic level of carrier liability in interstate household-goods moving.
Dictionary
Destination Service
What destination service means and which activities occur after a shipment reaches the delivery market.
Dictionary
Origin Service
What origin service means and which activities occur at the pickup side of a relocation.
Dictionary
RMC
What an RMC is and how relocation management companies coordinate employee relocation programs and service providers.
Dictionary
Van Line
What a van line is and how a branded carrier network can coordinate agents, capacity and long-distance transportation.
Dictionary
Broker
What a household-goods broker does and how the role differs from the carrier that transports the shipment.
Dictionary
Carrier
What a motor carrier is in household-goods moving and how the role differs from a broker.
Dictionary
Self-Haul
What self-haul means when a moving company transports a shipment on its own equipment and authority.
Dictionary
Linehaul
What linehaul means in moving and how it differs from local origin and destination services.